About the workshop
Narrow trade, awkward town
An independent appliance workshop working Marblehead and the shore either side of it, on ranges, ovens, refrigeration and dishwashers.
The trade here is narrow on purpose. Four appliances, one brand of kitchen, and a fault library small enough to carry in your head. That is what makes the second visit unnecessary more often than not: the parts that fail are the parts already on the van.
Marblehead is an unusual place to do it. Old Town is eighteenth-century half-houses on lanes barely wide enough for a van, with kitchens tucked into low rear ells. The Neck is the opposite — big waterfront property, kitchens rebuilt from scratch, full professional suites. Peach Highlands sits between the two and has the easiest access in town. The appliances are much the same everywhere; how you get to them is not.
We do not sell appliances and we take no commission on a replacement. The service call is a flat figure, it is credited against the repair, and the findings are yours whether you use us for the work or not.
Four rules
- Always
The readings first, the opinion second.
- Always
A number agreed before a part is ordered.
- Never
A repair sold on an appliance that has three more failures queued behind it.
- Never
A claim of manufacturer training or authorisation, because we hold none.
Tell us what it is doing
The model number and one clear sentence about the fault is enough to load the van properly. Flat $95 service call, credited against the repair.